How can we overcome language barriers in health care?

This month we published Providing Health Care in the Context of Language Barriers edited by Elizabeth A. Jacobs and Lisa C. Diamond. In this post the editors tell us about the inspiration behind the book and what we can expect from reading it.

Have you ever had to seek health care in a country where you did not speak the language? Have you ever thought about what the experiences of the patient, care provider and, if present, interpreter are?

As immigration continues and grows across the globe, this has become a frequent experience for patients around the world. Many patients and their health care providers have to communicate across a language barrier, often in collaboration with an interpreter, formal or informal. In this situation, patients’ needs may not be understood or met because of lack of adequate communication. The nature and complexity of language barriers in health care vary within and across nations due to the culture and political nature of the nation and/or the linguistic groups seeking health care in those countries. With this diversity of contexts comes a need for diverse approaches to overcoming language barriers in health care. The goal of our book is to provide a collection of chapters describing these different approaches, their advantages and disadvantages, and special issues which need to be considered in particular contexts or linguistic groups.

This edited volume provides an excellent overview of the global challenge health care providers and linguistically diverse patients face when they seek health care in settings where it is delivered in a language other than their own. The contributing authors provide a diverse set of insights into these challenges and means for overcoming them and highlight how the likely best solutions to the problem of language barriers in health care vary depending on where you are in the world, what means of overcoming them are available, how policy shapes or does not shape these solutions, and the culture, language, and language abilities of the patients being served. They also provide a number of practical ideas and recommendations as to how to address these challenges, from how to work effectively with informal interpreters to developing a means for measuring physician language proficiency. These recommendations sometimes conflict, indicating that, while the challenge is consistent and global, the means for addressing language barriers in health care settings are varied and context-dependent.

We hope you find valuable evidence for the diversity of linguistic needs in the health care setting around the world in this book and that it serves you as an important resource for understanding this increasing global challenge, the different means for addressing it, and issues that must be addressed when developing solutions.

Patients worldwide deserve to be heard and understood and we hope this work helps make this happen.

For more information about this book, please visit our website. If you found this interesting, you might also like Medical Discourse in Professional, Academic and Popular Settings edited by Pilar Ordóñez-López and Nuria Edo-Marzá and Ideology, Ethics and Policy Development in Public Service Interpreting and Translation edited by Carmen Valero-Garcés and Rebecca Tipton.

One Response to How can we overcome language barriers in health care?

  1. robotfx says:

    Fantastic site. Lots of helpful info here. I’m sending it to a few buddies ans also sharing in delicious. And of course, thanks to your effort!

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