Channel View Team at London Book Fair 2017

Last month Sarah and Flo popped down to London for the day for the London Book Fair at Olympia. It’s always a good chance to meet and catch up with all our publishing contacts in one place and we see everyone from reps and ebook providers to distributors and designers.

Flo at London Book Fair 2017

After a pretty civilised 11am arrival, we had a bit of time to wander around and acclimatise to the hustle and bustle before meeting our UK distributor, NBNi. After a quick catch-up with Juliette Teague and Matt Devereux, there was time to grab some lunch before our meeting with Kelvin van Hasselt, our rep for Sub-Saharan Africa and the Caribbean.

Covers designed by Latte Goldstein at riverdesign

After our appointment with Kelvin, we were due to meet our new book cover designer, Latte Goldstein from riverdesign. After some confusion and a couple of incidents of walking past each other (it’s surprisingly difficult to get a proper look at people’s name badges!), we eventually managed to meet up and had a useful discussion about the current projects he’s working on for us. We now have two books in the pipeline whose covers have been designed by Latte, International Student Engagement in Higher Education by Margaret Kettle and Early Language Learning edited by Janet Enever and Eva Lindgren.

In the afternoon Flo went off to explore while Sarah had a meeting with Darren Ryan, the CEO of one of our suppliers for copy-editing and typesetting, Deanta Global. Darren was showcasing DeantaSource, their web-based project management portal, where authors can login and make corrections to the proof file. Another meeting followed with James Powell of ProQuest, one of the library ebook aggregators we distribute ebooks to. James was very happy that our ebooks are often distributed before the print book is available.

We then came back together for a meeting with Andrea Jacobs from our US distributor, NBN. It was nice to be able to put a face to a name you email on a regular basis and we had a good chat about our experience of moving over to a new distributor.

Our dedicated and diligent Production Manager

With all our meetings over, we went to the IPG drinks reception where we fought our way through the crowds to the stand of our database provider, Stison, to have a quick catch-up with them and take advantage of a great photo opportunity (see right!). When the drinks had run out, there was just time for dinner with one of our printers, CPI, before we caught the train back to Bristol. We look forward to seeing everyone again at London Book Fair 2018!

Paying a visit to our new distributor, NBN International

Last week we took a day out of the office and made the two hour road trip down to Plymouth to visit our new distributor, NBN International (NBNi). NBNi takes care of the storage and shipping of our books destined for customers in the UK and all over the world (except the Americas, which is handled by their American counterpart, National Book Network). We are in constant contact with the orders and customer services teams and regularly email our contacts, Juliette and Matt, with queries as we settle in to the workings of a new distributor, so I was looking forward to meeting everyone and putting faces to names.

Anna and Flo reaching dizzying heights on the forklift
Anna and Flo reaching dizzying heights on the forklift

The team at NBNi gave us a very warm welcome and while Tommi, Sarah and Laura had a meeting with Juliette and Ian about ASR (Automatic Stock Replenishment), Anna and I were taken on a tour of the warehouse and offices by Matt, our designated contact at NBNi. The tour started by navigating the maze of shelves that house the slower-moving books and then we were taken through to the packing section, where we caught our first glimpse of one of our own titles, The Darker Side of Travel, waiting to be packaged up and sent out. Next, we went through to the bulk store section of the warehouse, filled with boxes of books on shelves that reached 10 metres high. This provided the highlight of the day when Anna and I were allowed to ride one of the forklifts (kindly supervised by its driver) up to the topmost shelves. We were originally blasé when asked if we were afraid of heights, but being 10 metres up felt a lot higher from the air than it looked from the ground!

Anna's spotted our books!
Anna’s spotted our books!

Having set our feet back on firm ground, we made our way back past the packing area, were mesmerised by a plastic wrapping robot described by its operator as ‘poetry in motion’, met the warehouse manager and then went up to the mezzanine level of the warehouse to get a better view of the place. There were bookshelves as far as the eye could see and we spotted somebody dusting the top row, which has to be done every day to ensure the stored books are kept in good, saleable condition. On our way back down, we stumbled across a big chunk of shelving filled with our books, which provided a a perfect opportunity for Anna to have a photo with Principles and Practices of Teaching English as an International Language. We then popped in to see the print on demand service, where some of our books are set up, before it was time to head back upstairs to meet the orders and customer services team, who deal with our requests on a day-to-day basis.

Books as far as the eye can see
Books as far as the eye can see

We all met up again for lunch (there was a lot of jealousy at the news of our forklift ride) and soon it was time to hit the road. There was just enough time to fit in a quick detour to Dawlish to drop in on Sarah’s parents, who greeted us with delicious scones from their local tearooms, before heading back to Bristol.

This trip was a great opportunity to meet our new colleagues at NBNi and get a feel for how everything works there. We’re looking forward to working with them in 2017 and beyond!

Flo