Industry Award Winners Again!

We have been the proud holders of an ‘Excellence Plus’ Product Data Excellence Award from the Book Industry Communication (BIC) for a few years now (and there are a few previous posts about our journey elsewhere on our blog!). While they may not be the most glamorous of awards to win, and are marked by a certificate arriving in the post, rather than an Oscar’s style ceremony, they are still very important. In short, they are the book industry’s way of certifying that we provide all the ‘behind the scenes’ information about our books to everyone in the industry, in a complete and timely manner.

This year, BIC extended their award scheme to include the new Supply Chain Excellence Award, alongside the Product Data Excellence Award. We are absolutely thrilled to have been awarded an Excellence award, one of only seven publishers in the UK to receive this award (seating ourselves alongside the likes of HarperCollins, Penguin Random House and Sage) and to be one of only two UK publishers using a third-party distributor to get this award. What an achievement for a small independent publisher!

The Supply Chain Award differs from the Product Excellence Award in that it focuses more on working processes, rather than on the books themselves. BIC describe winners of the award as ‘modern, technically-capable, efficient to do business with, and compliant with industry standards and practices…the best in their class for business efficiency, customer service, environmental concern and innovation.’

The questionnaire application itself was surprisingly easy, and future applicants shouldn’t be daunted by the 22-page form(!) nor the technical terms. It’s certainly simpler than it looks! For me, the tricky bit was getting the hang of the lingo…the publishing industry is full of its own wonderful list of acronyms and systems, so while most of the questions related to things that we already do, they often happen behind the scenes (and seamlessly) and I had to write to some of our partners to check how the systems work. In happy news, our distributor, NBN International, and the database company we use, Stison, were also among the tiny list of award winners in their categories. We are happy to be working together with such great partners, and it goes to show that sometimes in order to succeed, you need the support of top teams too.

We don’t like to blow our own trumpet, but we think that achieving this award demonstrates that not only are our books among the most exciting in our field, but that we too as a company rank among the best in the industry.

Channel View Team at London Book Fair 2017

Last month Sarah and Flo popped down to London for the day for the London Book Fair at Olympia. It’s always a good chance to meet and catch up with all our publishing contacts in one place and we see everyone from reps and ebook providers to distributors and designers.

Flo at London Book Fair 2017

After a pretty civilised 11am arrival, we had a bit of time to wander around and acclimatise to the hustle and bustle before meeting our UK distributor, NBNi. After a quick catch-up with Juliette Teague and Matt Devereux, there was time to grab some lunch before our meeting with Kelvin van Hasselt, our rep for Sub-Saharan Africa and the Caribbean.

Covers designed by Latte Goldstein at riverdesign

After our appointment with Kelvin, we were due to meet our new book cover designer, Latte Goldstein from riverdesign. After some confusion and a couple of incidents of walking past each other (it’s surprisingly difficult to get a proper look at people’s name badges!), we eventually managed to meet up and had a useful discussion about the current projects he’s working on for us. We now have two books in the pipeline whose covers have been designed by Latte, International Student Engagement in Higher Education by Margaret Kettle and Early Language Learning edited by Janet Enever and Eva Lindgren.

In the afternoon Flo went off to explore while Sarah had a meeting with Darren Ryan, the CEO of one of our suppliers for copy-editing and typesetting, Deanta Global. Darren was showcasing DeantaSource, their web-based project management portal, where authors can login and make corrections to the proof file. Another meeting followed with James Powell of ProQuest, one of the library ebook aggregators we distribute ebooks to. James was very happy that our ebooks are often distributed before the print book is available.

We then came back together for a meeting with Andrea Jacobs from our US distributor, NBN. It was nice to be able to put a face to a name you email on a regular basis and we had a good chat about our experience of moving over to a new distributor.

Our dedicated and diligent Production Manager

With all our meetings over, we went to the IPG drinks reception where we fought our way through the crowds to the stand of our database provider, Stison, to have a quick catch-up with them and take advantage of a great photo opportunity (see right!). When the drinks had run out, there was just time for dinner with one of our printers, CPI, before we caught the train back to Bristol. We look forward to seeing everyone again at London Book Fair 2018!