Woo-hoo! 2020 is kicking off with a month in which all the books we’re publishing are Channel View Publications titles – five tourism books published in January! This is the first time this has happened in CVP/MM history (we usually publish far more linguistics titles than we do tourism) so it’s very exciting 😊
Here are the books we’ve got coming your way this month:
This book offers a multidisciplinary, holistic appraisal of the implications of the UK’s withdrawal from the European Union (EU) for tourism and related mobilities. It attempts to look beyond the short- to medium-term consequences of these processes for both the UK and the EU.
This revised edition incorporates new material on the sharing economy, AI, surface and marine transport, resident quality of life issues, the price mechanism, the economic contribution of tourism, and tourism and economic growth. It remains an accessible text for students, researchers and practitioners in tourism economics and policy.
The term ‘contents tourism’ has been defined as ‘travel behaviour motivated fully or partially by narratives, characters, locations, and other creative elements of popular culture…’. This is the first book to apply the concept of contents tourism in a global context and to establish an interdisciplinary framework for contents tourism research.
This book offers an essential introduction to the use of various modelling tools and simulation techniques in the domains of tourism and hospitality. It aims to encourage students, researchers and practitioners in tourism and hospitality to enhance and enrich their toolbox in order to achieve a better and more profound knowledge of their field.
This book offers insights into the demands made on staff in service encounters in tourism, events and hospitality roles. It hinges upon storied incidents offered by workers about which the reader can reflect and apply theoretical knowledge. Each chapter includes learning objectives, questions and summaries.
Continuing the excitement, a brand new textbook follows in February – Sustainable Tourism by David Fennell and Chris Cooper, which we expect to be a bestseller. We are also hoping to get a few more titles published in the second half of 2020. Some titles to watch for are Archaeology and Tourism edited by Dallen Timothy and Lina Tahan; a second edition of Dallen Timothy’s Cultural Heritage and Tourism textbook; Tourism and Earthquakes edited by Michael Hall and Girish Prayag; Gamification for Tourism edited by Feifei Xu and Dimitrios Buhalis; Sustainable Space Tourism by Annette Toivonen and Wildlife Tourism Futures edited by Giovanna Bertella. Watch this space…
Seen something you like? Get 50% off all our titles this month using the code JANSALE at the checkout on our website!
We recently published Heritage and Sport by Gregory Ramshaw. In this post the author explains why the book is needed.
Sport is undoubtedly part of our cultural heritage. As Canadian author Roy MacGregor once wrote “it is impossible to know a people until you know the game they play.” Sport heritage tells us much about our shared past, what we remember, and what we value today. Indeed, we see manifestations of sport heritage everywhere! Many communities erect statues and sculptures to their sporting heroes; cities use sports museums and halls of fame as anchors of tourism development; teams, clubs, and organizations regularly employ heritage-themed events and souvenirs; chants, cheers, and rituals at matches are often thought of as a kind of intangible heritage, while sporting stadia and venues are regularly provided heritage designation and protection.
Because of this growing interest in sport heritage, a book like Heritage and Sport could not be more timely. Although there have been other texts which look at elements of the sport heritage phenomenon – such as sport museums, or heritage-based sport tourism – this book is the first which examines the whole of sport heritage. In particular, the book looks at some new topics in sport heritage – such as marketing sport heritage, managing sport heritage, and intangible sport heritages – while also bringing new perspectives to more familiar topics such as sport heritage in the fields of museums, events, and tourism. As the sporting past becomes more a part of our present, it is imperative that we have a broad understanding of sport heritage.
One of the primary aims of this book is to provide the reader with a wide-ranging understanding of sport heritage. In many ways, it is a launching-pad for other investigations, understandings, and research. A reader might associate sport heritage with, say, historic stadia, a hall of fame, or perhaps with a specific sport. What this book helps to do is demonstrate that sport heritage includes these topics – but that it is so much more! If a student, for example, reads the chapter about existential sport heritage – understanding how sport heritage is related to both bloodlines as well as the practice and performance of sport heritage – she or he might think about this in their own culture and experience. Similarly, if a researcher or practitioner reads the chapter about heritage-based sporting events or sport heritage landscapes, it may help spur ideas for future research and development.
Sport heritage has become an integral part of both the sport and heritage landscape. It is hoped that Heritage and Sport will help others to explore this fascinating topic further!
For more information about this book please see our website.
This month we published The Future Past of Tourism edited by Ian Yeoman and Una McMahon-Beattie. In this post the editors explain how the book explores the connection between the future and the past.
“Those who wish to look into the future are well advised to concern themselves first with the past, where all things originate” said Homer. We believe that the future is a replication of the past. If this is the case, it should be possible to analyse the past in a scientific manner to inform the future. Hence, one might ask, how does the past shape the future?
Are overtourism and sustainability old, new or constant issues in the evolution of tourism?
The biggest concerns about the future of tourism today is the exponential growth of tourism and its effect on communities and the environment, therefore we have invented the word ‘overtourism’. But these concerns are not new. As Thomas Cook began to capitalise on the idea of package holidays and mass tourism, a number of people began to complain about the negative effects of tourism. European towns and countryside were seemingly overrun with tourists, and ‘ruined by the increase in guesthouses, pensions and restaurants’. Tourists took a carefree approach to flowers, fish and fowl; they tended to do what they liked, unless restrained by keepers and land managers. In 1861, in what has been called an early instance of the ‘ecological blight that tourism so often brings in its wake’, Thomas Cook became embroiled in the alleged shooting of an eagle by one of his tourists on Iona.
The seaside in Scotland was a magnet for increasing numbers of visitors, of all social classes. But while there was the collecting of shells and fossils, the raiding of rock pools for crabs and sea life, the cheerful use of the sands, there was little worry about the impact on the beaches. There was, however, concern over the impact of mass tourism at the seaside, in terms of the behaviour of the day-tripper and the excursionist. There were tensions over mixed bathing, over the use or non-use of the Sunday, over dress and language. There was occasional damage to property, and more regularly to public order. But there seems to have been no concern in Victorian times over the use of the sea or the condition of the beaches, although access to the seaside itself could provoke objections from local landowners. Bigger numbers did lead to concerns over amenities at the seaside resorts: there were real questions of water supply, sewage and sanitation for the swollen summer populations. The overloading of systems could lead to outbreaks of epidemic disease, e.g. the typhoid epidemic in Bournemouth in 1936, which was due to contaminated ice-cream and milk. But resort enteritis, or beach tummy, was a small price to pay for the pleasure of a summer break from the harshness of the urban environment.
Tourism has become democratised as a result of changes in society i.e. the industrial revolution. The industrial revolution was the catalyst for new forms of transport such as the steam train which enabled new tourists from the middle and working classes to travel further afield, marking the beginnings of mass tourism. Further technological developments in aviation, have meant tourists can travel further e.g. the Kangaroo route. This advancement in technologies was a game changer as the cost of aviation in real terms fell, making aviation not a form of luxury but a commodified product. As mass tourism created demand, so was born a new industry of infrastructure and supply, whether it was travel agents, airlines, hotels, destination planning or legislative frameworks. However, some things don’t change: the purpose of travel and why we go on holiday. Tourism is about adventure, connecting with family, mindfulness, relaxation, hedonism, enjoyment and culture. The motivation and behaviours stay the same. It’s just as the past moves into the future, the number of tourists has grown exponentially.
Right at the heart of The Future Past of Tourism is the concept that the future is just a re-occurrence of the past. What we have set out to do is identify the key turning points in tourism evolution in order to predict the future. In futures research, change is the constant from the past to the future. One of the roles of futures research is to model the development of society, looking for signs, social movements, technological advancement and signs of change at the point of evolution. This is what we have done. So, if you want to know what the future holds, read this book.
For more information about this book, please see our website.
This month we will be publishing The Future Past of Tourism edited by Ian Yeoman and Una McMahon-Beattie, which looks at how the history of tourism will shape its future. Inspired by this, in this post the CVP team reflect on their favourite past trips and dream future ones…
I still remember the first holiday I ever went on, to stay in a holiday cottage in West Wales with my cousins when I was nine. I had a new suitcase especially for the occasion, which I filled with all sorts of things from my bedroom at home…none useful for a holiday! The holiday itself was very simple: days spent on the beach or playing in the garden, and I’m sure it wasn’t as sunny as I remember but in my mind it was a perfect week. My cousins and I still talk about some of the in-jokes and sayings from the holiday and it’s those shared memories which make it my favourite past holiday.
There are a zillion places I’d love to visit, some close to home and some further afield. Inching its way up my list is the North Coast 500, Scotland’s 516 mile long tour of its northernmost roads. The appeal is the stunning scenery, isolation and Scottish hospitality. I’m yet to decide if I want to drive or cycle it, but either way, I’ll need to be prepared for all weathers!
My favourite travel has always involved trains and ferries. Childhood journeys to Finland for Christmas always involved a train ride first across the UK, then a ferry to Hamburg, Esbjerg or Gothenburg, and either an overnight sleeper train to Stockholm followed by the Viking Line to Turku or Helsinki, or the Finnjet direct from Travemünde. The excitement of travelling over several days to get to “Mummola” in the winter with the dark scenery passing mysteriously by the train window. Stopping off in Copenhagen to see the Tivoli, or spending a night in Lübeck and visiting the German Christmas markets, before the final ferry ride across the Baltic. Would the sea be frozen? Would we spot any seals on the ice? Having a proper sauna in the bowels of the exciting Finnjet ferry with a swimming pool that had a swell in it as the ship rocked on the waves…all the while knowing that as we got closer to Grandma the sweets started tasting nicer…. First we got Skipper liquorice pipes on the ferries to Europe, then Marabou chocolate if we went via Sweden or Haribo in Germany, and finally as we hit the Finnish boats – Fazer! And proper liquorice! As our ferry sailed into Helsinki we would be met by an uncle waving to us from the terminal building and they would drive us the last leg to where “mummi” and “vaari” were waiting, having filled the garden with ice lanterns and we would catch the scent of “pulla” and “makaroonilaatikko” drifting out of the door…it’s no wonder I’ve grown up to love travelling!
When I was a child we would often travel overland partly due to cost of flying a family of four to Finland in the early 1980s and partly due to the feeling that by flying over everything we were missing out on so much. My Dad always looked forward to the adventure and the endless planning to find a “new” route…although I have tended to travel more by air in the last few years, I definitely feel like I have missed out on a lot, so I hope to get back to a more exciting, and relaxing, way of getting around.
Tommi with his brother Sami and their dad, Mike, on the Finnjet
Viking Line ferry
Tommi with Sami and their mum, Marjukka on the ferry
Tommi, Marjukka and Sami hiking in Austria
Sami, Tommi and Marjukka on the train
In the immediate future we are planning to travel by train to Anterselva in Italy for New Year, with an overnight stop in Munich and a ride over the Brenner pass before spending a week cross country skiing, and catching the overnight train from Milan to Paris and back to the UK.
One day I would dearly love to travel all the way to Japan by train. Japan is a country that I have always loved spending time in, and if I can travel overland I feel like I will better understand where it is, and hopefully arrive for once without any hint of jetlag! I would hope to travel via the Trans-Siberian either to Beijing or Vladivostok, and then take a ferry with a few days in South Korea on the way…I personally hope that the future of my own travel will come full circle to my past travels, and that more and more of my journeys will once again be taken by train and ferry.
I’ve been lucky enough to go on some amazing trips over the years, but maybe the one that stands out the most is a trip I took to Ghana in 2015. I went with my friend to visit her family in Accra, Kumasi and Abetifi. I loved everything about it – the people, the language, the colours, the tropical heat, the food, the landscape… We stayed with my friend’s parents on the compound of the school they run, so we were always surrounded by kids, which was fun (and very noisy). We spent our days visiting family friends, markets, local villages, museums, the cultural centre, a cocoa farm, a Kente cloth workshop, a lake and a waterfall, and our evenings at the local ‘spot’ which was a tiny neighbourhood kiosk/bar with really loud speakers. A highlight of the trip was a very long drive (with one, and later two babies on our laps) to stay with my friend’s grandmother up in the mountains. She was still working the land in her 80s!
The central market in Kumasi
Ashanti dancers at Kumasi Cultural Centre
On the way to Abetifi
Tending the crops
There are so many places I’d love to go in the future, but I think Sri Lanka’s probably top of my list. Apart from how beautiful and diverse it looks, my grandparents, who were in the army and navy, met there during the war at a dance in Kandy, and so I’ve got a bit of a sentimental reason to visit too! It might be a little while yet though, as I’ve decided to have a ‘no-fly year’ in 2020, so I’ll be keeping any travel to countries I can get to by train.
In 2015 my sister and I went to the US to embark on as many different kinds of tourisms as we could – sport, literary, film, tv and music! We started in Boston where we saw the Red Sox play and spent a bookish day in Concord, then to New York where we took in a Giants game, an Islanders game and a Red Bulls game! We bussed next to Washington, DC. After much sightseeing there we flew down to Orlando to go to The Wizarding World of Harry Potter – and also managed some relaxing by the pool. Our last stop was Nashville, where we visited the Opry and Ryman before spending our last night watching Foo Fighters at Bridgestone. It was a pretty tiring holiday but every day was very exciting! 🙂
Orchard House, Concord
NY Islanders, Brooklyn
Sarah with her sister, Cath, at The Bluebird, Nashville
Grand Ole Opry
It would be amazing to have a whole year off and pack it with as many sporting events as possible. January and February in Australia to watch the Big Bash (and be warm!) then back to the UK touring round the country for the rest of the football season and cricket season, maybe taking in an England cricket tour at some point to the West Indies 🙂
For more information about The Future Past of Tourism please see our website.
This month we are publishing Heritage and Sportby Gregory Ramshaw. In this post, some of the CVP team tell tales of their own sport heritage.
My parents met at a hockey match in which they squared off against each other (my mum was a kickass goalie) so I have always felt that sport is important in relation to my own heritage!
Aside from that, my sister and I were brought up constantly watching football and cricket; our mum is a fervent and dedicated Man Utd and England cricket fan. We were treated to replays of the 1981 and 1986/7 Ashes series at a young age (the latter of which Daddles the Duck was an exciting feature) and a subconscious impression that Australians-when-playing-cricket should not be liked – cue deep disapproval when we pretended to be the Waugh twins while playing in the garden.
My dad is still playing hockey at 75 – I hope I am as active at his age!
Sarah’s mum playing in goal for Devon in the early 80s
Sarah’s dad on the pitch
I’ve always been fascinated by Finland’s heritage in long-distance running and other Nordic endurance sports. In particular the exploits of Paavo Nurmi, Ville Ritola, Hannes Kolehmainen and the other “flying Finns” has always been of interest, all the way up to Lasse Viren who famously fell during the 10,000m at the 1972 Munich Olympics, picked himself calmly up, chased down David Bedford to not just win the gold medal but also break the world record in the process. Although I haven’t visited many historic sites, the one place I did feel worth a visit was the Eläintarha athletics track in Helsinki, where on June 19th 1924 Paavo Nurmi tested whether it would be possible to run both 1500m and 5000m races in the same hour, since this was going to be the schedule at the Olympics that year. He set new world records for both distances…. Finnish long-distance running has had a glorious past, and as a child I dreamed of matching the exploits of these incredible athletes. Although I have lately conceded that I probably will never run at the Olympics, or break many world records, I do still feel a sense of pride whenever reminded of these events.
I’ve often found myself by chance or intention at the sites of previous Olympic Games. I find it fascinating to see how some sites have been put to good use and regenerated into something benefiting the local area, while others have become slightly eerie abandoned shells of their former glories. Here I am with some friends at the Olympic Rings in Portland, Dorset, which is where the sailing events were held during the London 2012 Olympics. It was a very cold and blustery day…perfect sailing conditions!
For more information about Heritage and Sport please see our website.
I attended my third Critical Tourism Studies (CTS) conference last month and it was yet again a hopeful and optimistic experience – and included the usual singing and colouring 🙂
The week kicked off with a brilliant keynote from Alison McIntosh and Paul Lynch on the concepts of welcome and hospitality in relation to refugees and asylum seekers.
I managed to get to a few of the sessions – highlights included papers on Lego, homeless tours, Indigenous tourism, and air passenger shaming! And a brave and open dialogue around academia and careers from Catheryn Khoo-Lattimore, Keith Hollinshead and Meghan Muldoon.
The highlight of the evening activities was definitely dinner and the beautiful sunset at Café del Mar – thanks to the organisers, Ana and Kellee!
Laura and Anna recently made the most of a trip to Alberta for the International Symposium on Bilingualism (ISB) by having a few days’ holiday in the Canadian Rockies beforehand. Highlights included bears, early morning lake swimming, a hike near Lake Louise and a drive up the Icefields Parkway. They stayed on a farm near Lake Mara and in a very secluded cabin between Jasper and Edmonton (that they’d probably never be able to find again if they tried!) It was a very pleasant way to get over the jet lag before the conference. Below are some photos of their travels!
For linguists, tourism is very likely a difficult topic. Language at places such as beaches and buffets seems to resist paradigmatic description and categorization: it is about encounters, or attempts to avoid the same, is fluid, dynamic, noisy, yet part of scripted performance. Language in tourism contexts might therefore help us to understand what language is, besides structure: emergent communicative practice that is creative and transcendent. Research on language and tourism in postcolonial settings can show all this, and it can tell something about the power relations in place that are relevant for the ways in which knowledge on language is constructed. At the beach, whatever is said is said in a manner that defines and categorizes, describes and fixes. A hakuna matata space, where being without problems is a requirement. Our own research in Kenya, Jamaica, Spain and elsewhere has taken us to places that differed greatly from the sites of our usual fieldwork. No villages, but beaches and clubs and bars and souvenir shops. We often found these places strange, as common as they appeared, and our work felt more difficult than ever, maybe because our own language practices, bodies and experiences were so clearly inseparable from it (they always are, we believe, but here this couldn’t be concealed).
At the mass tourism sites, the beaches and pools, everything seems banal. Linguists don’t belong there; they are experts, they have methodologies, word lists and other questionnaires, and they lead semi-structured interviews. Linguists are in control. But we weren’t. We stood at the beach, in a swimming costume, and we were what the place and those present there made us into. We immersed. We were tourists. We disposed of our linguistic skills, our knowledge of the respective language under research, our critical thinking, and dressed like tourists, moistened our skin with sun milk, put on sunglasses and strolled along the beach in search for authenticity. Later, our work and presentations, the images we had shown in our PowerPoints and the critical questions we raised – about the ‘field’ and the ‘informant’ – must have touched upon taboos surrounding expert bodies and expert identities.
We and all the other authors of the volume have chosen different approaches to field research. Our achievements have convinced us that linguistics offers strange journeys. An author of the volume once said that he has never done such exhausting research as he has experienced in mass tourist places. This volume gives a lot of courage to explore the different, often simple and always complex languages of tourism.
For more information about this book please see our website.
Last year I was invited by the world’s first “crystal ball gazer” in tourism, Ian Yeoman, and his co-editor Una McMahon-Beattie to write a book in their new series on The Future of Tourism. I had been studying Airbnb for a few years with the futures view Ian had introduced me to. And although it is always good to see that one’s analyses and argumentations have made sense, in the case of Airbnb (and other urban vacation rentals) this has become a very bitter “told you so”.
At Hotelschool The Hague, a small but internationally top ranking single-discipline university, the research team acts as an antenna for new insights and developments, but it also seeks to inform alumni and professionals about new trends and innovations. We seek to jump on emerging new trends before they get big, and in 2015 we invited a mixed group of researchers and practitioners to discuss something cool: the Airbnb trend, its appeal to travellers, and its future evolution. This seems not too long ago, but remember the context: urban tourism was still hardly controversial, a millennial generation was said to have adopted an anti-consumerist attitude to possessions and Amsterdam had declared itself a “sharing city”.
However, in the course of this first research the social climate started changing. The development of Airbnb in New York had already got out of hand, as had been demonstrated by the data and analyses of Murray Cox; our data showed that also in Amsterdam, rather than a utopian movement, we saw the beginning of a similar commercial development. When we published our numbers, which showed an explosive growth during that year, we were immediately accused of being secret agents of a hotel lobby that wanted to destroy the sharing movement. We made predictions about the future development or Airbnb that almost seemed bizarre back then but that nevertheless have become reality.
Closely linked to these developments was the growth of city tourism during that same period. All of a sudden, city residents all over Europe started hating tourists (from September to May, that is, when we are not travelling ourselves). City authorities started looking for a brake to at least slow down growth; but there was none. Airbnb and the platforms cannot be blamed for this growth. But they are responsible for making the situation unmanageable for cities.
In this book, I have tried to summarize the information we have so far, combining an analysis of the numbers with insights on the nature of ‘Sharing’, such as the concept of ‘cult marketing’, which for me has become crucial to understand the phenomenon, and which also directly explains so many of the misinterpretations and the deceitful claims that surround it. I have looked at the users or ‘guests’, at the Airbnb operators or ‘hosts’, at the impact on hotels and on cities. The book gives new scenarios for the development of Airbnb and other urban vacation rentals towards 2025. Let’s just hope that this time we are not heading towards a new “I told you so”.
Finally, I have tried to give an interpretation of this trend — along with that of Uber, task platforms etcetera— as a societal development. Can we find a reason why all this apparent idealism turns out to be something completely different? What drives these changes and what is their future outlook? Has the ‘sharing’ movement been taken over by greedy impostors, or has its current manifestation always been a part of their way of thinking?
I am also eager to see the rest of the books in The Future of Tourism series. Without any doubt they will help spur debate on what we can expect from tourism, and maybe on wider societal trends. Fortunately, I understand that some other authors are more optimistic than I am.
For more information about this book please see our website.
This month we are publishing the first book in our brand new series, The Future of Tourism: The Future of Airbnb and the ‘Sharing Economy’ by Jeroen A. Oskam. Inspired by the themes discussed in the book, in this post some of us reflect on our own experiences of overtourism, the phenomenon of there being too many visitors to a particular destination.
On a trip to Rome I found myself getting annoyed that you are not allowed to stand still in the Sistine chapel – so many people want to see it that unless you’re someone important you have to move through on a kind of human conveyor belt. As I left the chapel, having imbibed my 30 seconds of Michaelangelo, I did realise that really I was the problem in that scenario: I have little interest in High Renaissance Art, or Catholicism, and I was yet another tourist ticking an item off their list. If people like me stayed away, the people for whom it might truly mean something would have a chance to stand and wonder.
When I went to Japan on a work trip in 2013 I really enjoyed visiting temples particularly in Kyoto. However, some of the more popular ones were so busy with tourists (mostly large groups of Japanese schoolchildren) that it was almost impossible to see the temples or get a photo without other people in it. I much preferred visiting some of the less popular temples which were smaller and quieter where I could wander round the gardens in peace. If I were ever to visit Japan again I would certainly try and avoid the more popular spots and seek out the quieter, more tranquil places.
I have experience of overtourism from a resident’s perspective. I grew up in a tiny village in one of the UK’s National Parks. Some years ago, cycling became increasingly popular and with it came a rise in the number of ‘sportives’, where hundreds of cyclists participate in an arranged ride, touring countryside along a predetermined route over a number of miles. Our village happens to fall on the route of one of the more competitive, rather than leisure, routes. I remember the first time it happened when for about 3 hours one morning it was almost impossible to get out of our house and across the road as cyclists whipped through the village at high speed. The village also feels the benefits of increased tourism as it also falls on the route of a popular and well publicised walking route. We have seen increased maintenance of gates and stiles in the surrounding countryside and the village pub also benefits from huge numbers of walkers coming through the village. But it does also mean that it’s much harder to go out for a peaceful country walk without seeing another soul!
I’ve experienced (and been a part of!) overtourism a couple of times on holiday. The first time was when I was interrailing with my friends as a teenager and we went to the Louvre in Paris. The crowd in front of the Mona Lisa was ridiculous – just a sea of arms holding cameras and phones aloft, taking pictures. I never really got close enough to the picture to see it without somebody’s head in the way. The second time was in Lisbon a couple of years ago. I was there in August – peak tourist season and it was packed. Impossible to walk down the pavement in the centre without having to step down into the road, trams spilling over with people and graffiti all over with variations of “Tourists Go Home”. It was the first time I’d been confronted with the friction between locals and tourists and I couldn’t help feeling guilty about being on the wrong side.
I was in Copenhagen for work and had a spare couple of hours so I made the 45-minute walk from my hotel to the Little Mermaid. I had just arrived in the city so took a lot of photos on the way. Approaching the sculpture, there were very few people around which I thought a good sign but realised I’d reached my destination on seeing a crowd gathered. After patiently waiting my turn to take a photo my battery ran out at exactly the point of snapping the pic! It was lovely to be there and experience seeing the statue in person but I had to admit to myself that it didn’t seem the same without the photo, a feeling I assumed I shared with everyone else there – especially those posing precariously on rocks and draping themselves over the statue! I returned a few days later – when it was much busier – to get my precious photo. I’m going to try harder in future to experience places without my phone/camera at work!
For more information about The Future of Airbnb and the ‘Sharing Economy’ please see our website.