Publishing FAQs: All your conference questions answered!

12 September 2017

This time of year is always a busy period for conferences and 2017 has been no different, with Flo at BAAL, Sarah at the Visitor Economy conference and me at EuroSLA last week. Along with selling the books, conferences are a great opportunity for us to speak with delegates. Of course, most conversations centre around the content of the books and vary depending on what we have with us. But you’d probably be surprised at how frequently we are asked some particular questions, and sometimes we are surprised that people even ask them! Here are a selection of our favourites:

Sarah at a Channel View conference

How do you choose which conferences you attend?

Firstly, we look at the theme of a conference, the size of it (big isn’t always better) and who has recommended it or told us they’ll be attending. We then look at whether it is affordable and decide whether to attend in person or send a display. Finally, we check our travel schedule and agree who will go where. As conferences often fall at roughly the same time and sometimes, to our frustration, even clash with each other, they take a considerable amount of logistical planning. Funny as it sounds, as well as coordinating ourselves, we also have to make sure that things such as tablecloths are in the right places with the right people!

How do you decide which books to bring?

Once we have decided to be involved in a conference, as Marketing Manager, it is my job to sort out all the details. I look at the programme and decide which of our recent books are relevant and which of our authors are attending. It is often a real challenge to cut a list of perhaps 100 books down to a reasonable number that will fit on a single table! But having to cut down a long list of books that we’re keen to show off is not a bad position to be in.

How many copies do you bring of each book?

This is another source of much umming and ahhing! I come up with a figure by combining information about how popular a book has been at previous conferences and its sales in general, with how relevant it is to the themes of a conference and whether the author will be there to promote their book. It is not the most scientific of processes but, having been to many conferences, I have a good feeling for what is about right. I’ll then check the list with whoever is attending the conference and they’ll make further suggestions or amendments.

Laura with a stack of empty boxes after the AAAL conference

Did you bring the books here in your suitcase?

No! This always makes us laugh because the books are really heavy and usually fill several big boxes!  Except in exceptional circumstances, such as when we are going by car, the books are delivered straight from our warehouse to the conference.

Why is my book not here?

We do our best to bring authors’ books to conferences if they have forewarned us that they’ll be there. If we haven’t got your book, it might be because it is slightly older and we have to give preference on the stand to newer books. My favourite response to this question is that if it’s too old to have made the cut, it might be time for you to think about writing us a new one to bring!

Can you ship the book to me for free?

If we have sold out and there is no copy for you to take, then yes, we will gladly send you a copy with free shipping. This is a sign that I didn’t get the numbers quite right and should have brought more so that you can take one. But if there is a copy on the table and you want it shipped, we do ask that you pay the shipping. It makes sense really: we will have paid to have the book shipped to the conference, will then pay to have the booked shipped back to the warehouse and then pay again to ship the book to your home. If we did all that shipping, the costs would soon add up to way more than the price at which we sell the book. So, in order to continue to offer the books at a special conference discount, we cannot also offer free shipping.

Why are your books so much cheaper here?

You’re buying directly from us, so we don’t have to give a cut to any booksellers or wholesalers who might otherwise be involved in the book selling chain. We don’t expect to make a profit through book sales at a conference; conferences have an immeasurable value for us in terms of meeting people; showing our books to a new audience and keeping up with trends in the field. The price we charge is therefore as cheap as we can afford to sell it at, with a small contribution to the cost of attending conferences.

Do you get to go to the sessions?

Yes, sometimes, especially if there are two of us and one can man the stand while the other goes to a talk. We are also usually able to attend the plenaries as most other delegates will do so too and thus these are quiet periods at the stand. At other times, delegates may make the most of a session when there is no paper of interest to them to browse the books and chat with us. This is often much easier done when we are quiet than during the rush of the coffee or lunch break and we’re usually glad of the company!

What do you do when it’s quiet?

If we’ve just had a busy coffee break then we’re usually glad to have a moment to sit down! If there’s no-one browsing books and no session we want to attend, then we might tidy the stand, check emails and social media or catch up with the other publishers. And of course, if it’s really quiet, we have plenty of reading material in front of us!

Anna, Tommi and Laura at a conference

What makes a good conference?

We’ve had fun reminiscing about previous conferences and come up with the following that may combine to make a really good conference from a publishing perspective: excellent speakers whose presentations spark interesting conversations and discussions; a well-organised committee and host venue; being close to the refreshments (not only because we enjoy them, but because this is where delegates tend to congregate); a location that will attract many attendees and is easy to get to; a well-thought-out schedule that isn’t overcrowded and runs to time; plenty of table space so we can spread out our books; double-sided name tags with large print and, even though it’s out of everyone’s control, rain! A wet conference means that delegates are more likely to spend the time between sessions browsing books than out enjoying the host city!

Do you have a book on x-y-z?

We can’t promise to know all our books inside out but we’ll do our best to help you find what you’re looking for. And if neither you nor we can find it, then that’s probably a good sign that you have pointed out a gap in the market! Why not talk to us about writing for us?

Where are the toilets? Is this the registration desk? Can I put my coat under your table? Can I leave my child with you? Do you have a USB stick I can borrow? Can I check a reference in a book?

These and many others are frequently asked and we’re always willing to answer and help out where we can, even if it’s just sending someone in the right direction. Sometimes it’s from the small interactions that the greater conversations begin.

We’re busy making plans for 2018 and hope to see you at a conference somewhere soon!

Laura


Critical Tourism Studies VII conference, Palma, Mallorca

19 July 2017

Last month Sarah attended the Critical Tourism Studies VII conference in Palma, Mallorca. In this post she tells us a bit about her trip.

Sarah with Heike Schanzel and Brooke Porter – authors of forthcoming book Femininity in the Field

The last CTS conference I went to was CTS II in Split, Croatia so it was high time Channel View attended another one! There is a definite buzz around these conferences and this one did not disappoint, with many high quality papers and a wonderful location.

As always, it was great to be able to catch up with current and prospective authors and meet so many new people with such interesting research underway.

Sarah taking part in the publishing panel

This conference was a first for me as I had been asked (along with the other publishers present) to take part in a panel on editing and publishing in tourism. I already had a great deal of respect for academics presenting their papers on a regular basis but being on the other side of things for once was pretty nerve-wracking (although it was a good experience). I hope the audience members found it as useful as I did.

The conference finished off in style with a beautiful gala dinner and the evening closed with line-dancing to a Spanish-version of ‘Achy Breaky Heart’ – brilliant!

Not a bad setting for a conference!

After the conference it was lovely to spend a day wandering around beautiful Palma – including a trip to the beach!


Multilingual Matters at the International Symposium on Bilingualism 2017

30 June 2017

Earlier this month, Anna and Laura left Bristol in the midst of a heatwave for rainy Ireland and the biennial International Symposium on Bilingualism, which was hosted this year by the University of Limerick. In this post Laura tells us what they got up to.

A very busy coffee break

The theme of the International Symposium on Bilingualism conference this year was ‘Bilingualism, Multilingualism and the New Speaker’ and delegates enjoyed a packed schedule of presentations, either linked directly to the theme or to any other aspect of bilingualism and multilingualism research. Clearly the topic of the conference lies right at the heart of Multilingual Matters and we were pleased that there was plenty of interest in our books. So much so that we often had a queue of keen customers at the stand during the breaks and were very glad to have each other to share the workload.

Naturally, the 6th edition of our bestselling textbook, Foundations of Bilingualism and Bilingualism by Colin Baker and Wayne E. Wright, was a popular choice but it was matched in popularity by New Perspectives on Translanguaging and Education, edited by BethAnne Paulsrud, Jenny Rosén, Boglárka Straszer and Åsa Wedin. All the authors of other bestsellers, Raising Multilingual Children, by Julia Festman, Gregory J. Poarch and Jean-Marc Dewaele and Beyond Age Effects in Instructional L2 Learning by Simone E. Pfenninger and David Singleton, were present to talk to readers about their work. Another hot title was New Insights into Language Anxiety edited by Christina Gkonou, Mark Daubney and Jean-Marc Dewaele, who was one of the keynote speakers.

Accompanying Jean-Marc Dewaele as other plenary speakers were Ana Deumert, Alexandre Duchêne, Elizabeth Lanza, Tina Hickey and Lisa Lim. The keynotes were all very well-attended and we were glad to be able to slip away from a quiet stand in order to hear them.

Laura and Anna putting their free conference umbrellas to good use

Aside from the packed academic schedule, delegates were treated to a drinks reception, Irish BBQ with traditional Irish music and dancing and a Gala Dinner, featuring a live band and welcoming dance floor. Needless to say, we returned home utterly exhausted from an excellent and enjoyable conference and already looking forward to the next one in Canada in 2019!


Channel View Team at London Book Fair 2017

11 April 2017

Last month Sarah and Flo popped down to London for the day for the London Book Fair at Olympia. It’s always a good chance to meet and catch up with all our publishing contacts in one place and we see everyone from reps and ebook providers to distributors and designers.

Flo at London Book Fair 2017

After a pretty civilised 11am arrival, we had a bit of time to wander around and acclimatise to the hustle and bustle before meeting our UK distributor, NBNi. After a quick catch-up with Juliette Teague and Matt Devereux, there was time to grab some lunch before our meeting with Kelvin van Hasselt, our rep for Sub-Saharan Africa and the Caribbean.

Covers designed by Latte Goldstein at riverdesign

After our appointment with Kelvin, we were due to meet our new book cover designer, Latte Goldstein from riverdesign. After some confusion and a couple of incidents of walking past each other (it’s surprisingly difficult to get a proper look at people’s name badges!), we eventually managed to meet up and had a useful discussion about the current projects he’s working on for us. We now have two books in the pipeline whose covers have been designed by Latte, International Student Engagement in Higher Education by Margaret Kettle and Early Language Learning edited by Janet Enever and Eva Lindgren.

In the afternoon Flo went off to explore while Sarah had a meeting with Darren Ryan, the CEO of one of our suppliers for copy-editing and typesetting, Deanta Global. Darren was showcasing DeantaSource, their web-based project management portal, where authors can login and make corrections to the proof file. Another meeting followed with James Powell of ProQuest, one of the library ebook aggregators we distribute ebooks to. James was very happy that our ebooks are often distributed before the print book is available.

We then came back together for a meeting with Andrea Jacobs from our US distributor, NBN. It was nice to be able to put a face to a name you email on a regular basis and we had a good chat about our experience of moving over to a new distributor.

Our dedicated and diligent Production Manager

With all our meetings over, we went to the IPG drinks reception where we fought our way through the crowds to the stand of our database provider, Stison, to have a quick catch-up with them and take advantage of a great photo opportunity (see right!). When the drinks had run out, there was just time for dinner with one of our printers, CPI, before we caught the train back to Bristol. We look forward to seeing everyone again at London Book Fair 2018!


The start of a busy conference season for Multilingual Matters

7 March 2017

Laura at NABE 2017Last month I kick-started our 2017 conference attendance with a trip to the National Association of Bilingual Education
conference. Last year’s conference was in Chicago and this year the gathering moved south to the warmer climate of Dallas, Texas. Fresh off the press (so much so that I had to take them in my suitcase!) and highlights of the Multilingual Matters’ stand were Mahoney’s new book The Assessment of Emergent Bilinguals and the 6th edition of our bestselling textbook Foundations of Bilingual Education and Bilingualism, which is now co-authored by Colin Baker and Wayne E. Wright (you can read more about that collaboration on our blog here).

Click to enlarge

Next up on the Multilingual Matters conference schedule come the American Association for Applied Linguistics (AAAL) and TESOL conferences and our editorial team will be heading to those gatherings which are due to take place on the west coast in Portland and Seattle later in March. We very much enjoyed our last trip to Portland for AAAL in 2014 and are looking forward to a bustling few days at the conferences. A particular highlight of the AAAL calendar will be the celebration that we’re hosting during the Monday afternoon coffee break at AAAL, to which all delegates are invited.

On return to the UK, Anna will be attending the iMean conference which is hosted right on our doorstep at the University of West of England, in Bristol. Jo Angouri is one of the organisers of the conference and also one of the series editors of our new Language at Work series. We are looking forward to introducing the delegates to the first book in the series, Medical Discourse in Professional, Academic and Popular Settings edited by Pilar Ordóñez-López and Nuria Edo-Marzá, which was published last year.

Later in the spring we’ll be exhibiting at the American Educational Research Association (AERA) conference in San Antonio, Texas and then in the summer we’ll be crossing the waters to Ireland for the International Symposium on Bilingualism, which is to be hosted by the University of Limerick.

We very much hope to see you at a conference somewhere this spring – please drop by the stand and say hello if you see us!

Laura


Laura’s trip to Finland for the PLL and EuroSLA conferences

31 August 2016

Two years ago Tommi and I attended the Sociolinguistics Symposium in Jyväskylä and had a fantastic time so I have been very much looking forward to returning to the city ever since it was announced that the University of Jyväskylä would be hosting the Psychology and Language Learning (PLL) and European Second Language Acquisition (EuroSLA) conferences.

The week started with Paula Kalaja, the chair of the local organising committee, welcoming delegates to the university and announcing the conference theme, “Individuals in Contexts”. There followed many papers and discussions, plus thought-provoking keynotes from Sarah Mercer, Maggie Kubanyiova and Phil Benson.

Quiet moment at the MM stand

Quiet moment at the MM stand

The coffee and lunch breaks provided many opportunities to continue the conversations and, as it was a smaller conference, it was nice to see so many new connections being formed and ideas being shared and discussed among the whole spectrum of the delegates. Of course, breaks are also the busiest time at the Multilingual Matters book display and I was happy to meet lots of avid readers and researchers!

Celebrating our new book with contributor Kristiina Skinnari and editor Tarja Nikula

Laura celebrating our new book with contributor Kristiina Skinnari and editor Tarja Nikula

Our most popular titles were Positive Psychology in SLA (edited by Peter D. MacIntyre, Tammy Gregersen and Sarah Mercer), the 2nd edition of Bonny Norton’s bestselling book Identity and Language Learning and Conceptualising Integration in CLIL and Multilingual Education edited by Tarja Nikula, Emma Dafouz, Pat Moore and Ute Smit. That book was so hot off the press that I brought copies in my suitcase direct from our office!

Along with the academic programme, I very much enjoyed the conference dinner at which we experienced delicious Finnish food, traditional folk music and a beautiful view across the city, for the dinner was held in a water tower high on a hill. It was a very strange feeling eating dinner knowing that you’re sitting right above an awful lot of water!

The conference drew to a close with the exciting announcement of the formation of a new association dedicated to this sector of the field, with Stephen Ryan the newly-elected President. He spoke of the goals of the association and announced that PLL3 will take place in Japan in 2018. I’ll certainly be keeping my eye out for more information on that one!

On the lake in Jyväskylä

On the lake in Jyväskylä

With a pause after PLL only long enough to enjoy a quick dip in the surprisingly-not-too-cold lake, in rolled EuroSLA, one of my favourite conferences in our calendar. The theme for this year was “Looking back, looking forward: Language learning research at the crossroads” and, as at PLL earlier in the week, we were treated to a range of papers and keynotes from Søren Wind Eskildsen, Ofelia García, Marjolijn Verspoor and Ari Huhta. Although Ofelia García described herself as an outsider to the field, her impassioned talk titled “Transgressing native speaker privilege: The role of translanguaging” was my personal highlight of the whole week. Another top moment was the presentation of the EuroSLA Distinguished Scholar Award to our author, Carmen Muñoz, for her outstanding contribution to the field.

The focus of the book display shifted slightly at EuroSLA and bestsellers on the stand included Rosa Alonso Alonso’s edited collection Crosslinguistic Influence in Second Language Acquisition, Zhisheng (Edward) Wen’s new monograph Working Memory and Second Language Learning and John Bitchener and Neomy Storch’s book Written Corrective Feedback for L2 Development.

As usual, the EuroSLA organising team also put on a fantastic social programme, with the highlights being the welcome reception in a Finnish rock club and a boat cruise on the lake to the traditional dinner venue, on arrival at which we were served a very strong but equally tasty local drink before enjoying more local cuisine and music.

All in all it was a wonderful trip to a couple of great conferences and a very welcoming host city. I’m very much looking forward to the next ones already!

Laura


Multilingual Matters at the Sociolinguistics Symposium

30 June 2016

Earlier this month Anna and I headed to Spain for the biennial Sociolinguistics Symposium which this year was hosted by the University of Murcia.  The last symposium was such a good conference (you can read about it in our blog post here) that this one had a lot to live up to, but it certainly delivered!

The gathering was very well attended and had a busy timetable of panels and sessions going on throughout the 4 days of the conference.  There were a high number of attendees from all over the world and we were pleased to sell books to delegates who had come from places as far flung as New Zealand, Cape Verde and Aruba!  It’s great to know that our books are reaching many corners of the earth and to meet the people working in such places.

Laura and Anna sporting conference caps and fans at the stand

The equation of Spain plus June certainly equals hot sunshine and we braved the soaring temperatures to set up our bookstand outside in the beautiful university courtyard.  We and the books survived the heat and were grateful to the conference organisers for thinking to include hats and fans in the conference bag! We thoroughly enjoyed tasting all the yummy refreshments provided during the breaks and sampling local tapas and drinks in the many squares of Murcia in the evening.

Book contributor and customer at the stand

The bestsellers at the stand included Jackie Jia Lou’s new monograph The Linguistic Landscape of Chinatown, the enduringly popular Ethnography, Superdiversity and Linguistic Landscapes by Jan Blommaert and Lid King and Lorna Carson’s new edited collection The Multilingual City.  As ever we enjoyed meeting lots and lots of our authors and contacts, including some whose first ever chapter we have just published.

One of the highlights of the conference was the dinner which was held in a typical Murcian restaurant in the heart of lemon and orange groves.  The local food and drink was delicious and the traditional Spanish dancing displays were great fun to watch.  The next Sociolinguistics Symposium is to be hosted by the University of Auckland in New Zealand and will be the first time that the conference will be held outside Europe.  Needless to say, we’re already looking forward to the next gathering in 2018!

Laura


The Life of a Book – Post-production!

27 May 2016
Laura showing off some newly arrived books

Laura showing off some newly arrived books

Arguably the most exciting days in our office are the days when new books arrive. We love receiving such packages from the printer and having the final product in our hands, and we’re sure that our authors feel a sense of joy and achievement on receiving their copies. To some, this is seen as the end of a journey – the editorial and production work has been successfully completed and the job of publishing the work is done. But as a publisher, we’d be pretty useless if we saw this as the time to stop working with a book. In fact, for us in the marketing department, this is our moment to shine!

Elinor and I will have been busy in the run-up to publication setting things up ready for the book’s publication. This means that we will already have let all our distributors, wholesalers and sales reps know that the book is on its way; we will have ensured that the book has a complete listing on our website; and we will have provided the author with marketing materials, such as information sheets and discount flyers for them to give to any interested potential readers.

The ground has then been properly laid for us to start the immediate marketing of a book on publication. We announce that the work has been published to as many people as possible. We inform all industry members, such as wholesalers and sales reps, that the work is now available for their customers and try and reach as many customers as possible directly. This might be done by posting on listservs, such as Linguist List (Multilingual Matters titles) and Trinet (Channel View Publications titles), sending a newsletter to our email subscribers, sharing the news with our Facebook and Twitter followers and informing journal book reviews editors and authors of related blogs, for example.

All our new books are available simultaneously as print and ebooks, so there is also work to be done to get news of the ebook out. Sarah, our production manager, ensures that the book is available to purchase on a variety of platforms, and we ensure that it is also available on our own website. At this stage we also start to send out inspection/desk copies to those who have requested one from our website and we give the option of an ebook rather than a print copy. This means that course leaders get the text immediately and can start considering it for adoption on a course much quicker than the traditional way.

Anna and Tommi promoting our books at AAAL earlier this year

Anna and Tommi promoting our books at the AAAL conference earlier this year

Once the initial marketing has been completed and the buzz may have quietened down, we continue to publicise the work through other avenues. Common ways of doing so are through our catalogue mailings, and additional flyers and materials we produce for our sales reps, series editors and authors to distribute. We also attend many conferences throughout the year and always have lots of our recent and relevant titles with us on display. On occasions when we can’t attend an event in person we frequently send display copies and discount order forms to continue to make potential readers aware of our books.

When a book reaches 6 months old we review its progress at an editorial meeting. We look at the sales figures and discuss how its early sales are looking. This is a useful stage to review a title as it is still young enough to be of interest to booksellers and so we give a title a marketing boost if we feel that we may have missed an opportunity. This is the time when we start to see the very first reviews of a book appear in journals and these continue to appear over the course of the next few years.

On a book’s first birthday we again review its progress and might even start to think about reprinting copies of the work if it has been particularly successful. We monitor our stock levels each month so we try and ensure that we are on top of demand and that a book is always available, but occasionally we’ll receive an unexpected order, perhaps if it is suddenly adopted for a course and we receive a bulk order from a university bookshop preparing for the start of a semester.

Chinese translations of several books from our Languages for Intercultural Communication and Education series

Chinese translations of several books from our Languages for Intercultural Communication and Education series

We continue to monitor sales annually and promote the book when appropriate for as long as there is demand for it – often for many years after publication. Occasionally a book will receive additional attention, such as from a foreign publisher wishing to buy the rights to translate it into a foreign language. This is a really exciting time and such news is always greeted enthusiastically both in our office and by an author who is usually chuffed to hear that their work is to be translated and published for a new audience. We have recently sold our books for publication into languages such as Japanese, Chinese, Bahasa Melayu, Arabic, Korean, Macedonian and Greek. Of course at this point, the book gets a second lease of life and it’s down to the foreign publisher to repeat the life cycle of a book as outlined in this post!

Laura


TESOL, AAAL and AERA – spring conference round-up from MM

28 April 2016

For the Multilingual Matters/Channel View team, April has been a busy month and there have been just 2 days when we’ve all been in the office together. Those blog readers who also follow our Facebook page will have seen photos from Sarah and Elinor’s trip to the London Book Fair and a selection from our US conference travels, an annual highlight on our travel calendar.

This year’s arrangements involved a lot of juggling and complicated logistics due to the clash of the annual AAAL and AERA conferences but thankfully both we and all our books and display materials made it to all intended destinations!  Mine and Tommi’s first destination was Baltimore, where the TESOL convention was being held.

Laura, Ron Darvin, Bonny Norton and Tommi

One of the highlights of our time in Baltimore was the lunch we hosted to celebrate our author, Bonny Norton, and Ron Darvin being co-awarded the 2016 TESOL Award for Distinguished Research.

For Tommi, it was then onwards to meet Anna in Orlando, where the two of them represented Multilingual Matters at AAAL.  As usual the conference was extremely busy for us and both new and older titles proved to be extremely popular at our stand. Of the older titles, Blommaert’s Ethnography, Superdiversity and Linguistic Landscapes proved to be enduringly popular and was the best-seller overall.  It was closely followed by the new titles Emotion and Discourse in L2 Narrative Research by Matthew T. Prior, Positive Psychology in SLA edited by Peter D. MacIntyre, Tammy Gregersen and Sarah Mercer and Literacy Theories for the Digital Age by Kathy A. Mills.

Meanwhile, I was at AERA in Washington, where Kathy A. Mills conducted a book signing at our stand for the book, which was by far the most popular title there. It was great to see readers meeting the author and having the opportunity to talk about the work with the author in person.

Laura Longworth at the Longworth House Office Building in Washington

After the conference I enjoyed a morning exploring Washington and found that there is a Longworth House Office there.  A rather surprised worker in the building kindly took a photo of me to mark the discovery!

Tommi then returned to Washington, where he and I had some meetings. A highlight was the visit to the CAL offices where we met with Terry Wiley and his colleagues to discuss the new book series we are working on together with CAL. The series is due to launch later this year when we expect to be publishing the first book, written by Sarah Shin. Watch this space for more information… While there we also enjoyed many conversations with members of the CAL community and finding out more about the work they do.

All in all, April was a very hectic month for us all and we’re still very busy catching up and of course publishing more books – 12 more to come over the next two months! Keep your eye on our blog, Facebook page and Twitter account for further details. Next stop for us on the conference trail will be the Sociolinguistics Symposium in Murcia. We hope to see you there!

Laura


A-Z of Publishing: Z is for…

9 November 2015

Z is for Zagreb, Zurich, ZwickauZagreb, Zurich, Zwickau…wherever in the world you work, there is a chance that you’ll meet one of us at a conference. We travel to many events around the world each year to promote our latest books and to meet with our authors, readers and contacts. Conferences are among our favourite aspects of the job as we love to meet people face to face and get to know the people behind email addresses and book orders! If you see our stand at a conference, be it in Zagreb, Zurich, Zwicklau (or anywhere else in the world) please do not hesitate to drop by our stand and say hello!

This post is part of our ‘A-Z of Publishing’ series which we will be posting every Monday throughout the rest of 2015. You can search the blog for the rest of the series or subscribe to the blog to receive an email as soon as the next post is published by using the links on the right of the page.


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